Well, it never fails when you talk about how you like one service over another, the other service fails!
Apparently Vonage has encountered a serious services outage. Vonage is aware of the problem (as noted by logging into your dashboard — if you can):
At this time some customers are experiencing intermittent issues receiving incoming calls. Our engineers are aware of the issue and are working towards resolving it as soon as possible.
Thank you for your patience in this matter and we apologize for any inconvenience this may cause.
Apparently around 2ish today the service went back down after coming up this morning.
You can follow the drama over at the Vonage Forum: No Dialtone!! Anybody else having this problem this morning?
Don’t we all love technology. Too bad this one is completely on Vonage side and not a “user config” error.
I love the message is putting out on incoming calls now:
The person you are trying to reach is not accepting calls at this moment. Please try your call again later.
Please stand by……
UPDATE:
If you can get logged into Vonage dashboard you will now see:
We apologize for any inconvenience, but we are currently
upgrading to provide you with better and faster service.
Better and faster, how about just service in general today guys.
Dover
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Vonage always had terriable customer service… But their sound quality is perfect. If you don’t spent long time on speaking with support team take look at Lingo