“Hi, I’m a PC.” “Hi, I’m a Mac.”

Nope, not today. Steve and Bill were quite chummy on stage, but no parody of the mac commercials. Maybe someone told Bill that he might actually blue screen and then everyone would know Bill is not a real human. Instead if is Window BE (bill edition).

what’s the greatest misunderstanding about your relationship with each other? Steve: We’ve kept our marriage secret for over a decade. Nice Steve, Nice.

Steve and Bill married.. talk about dysfunctional family!

D5 — All Things Digital

Well, it never fails when you talk about how you like one service over another, the other service fails!

Apparently Vonage has encountered a serious services outage. Vonage is aware of the problem (as noted by logging into your dashboard — if you can):

At this time some customers are experiencing intermittent issues receiving incoming calls. Our engineers are aware of the issue and are working towards resolving it as soon as possible.

Thank you for your patience in this matter and we apologize for any inconvenience this may cause.

Apparently around 2ish today the service went back down after coming up this morning.

You can follow the drama over at the Vonage Forum: No Dialtone!! Anybody else having this problem this morning?

Don’t we all love technology. Too bad this one is completely on Vonage side and not a “user config” error.

I love the message is putting out on incoming calls now:

The person you are trying to reach is not accepting calls at this moment. Please try your call again later.

Please stand by……

UPDATE:

If you can get logged into Vonage dashboard you will now see:

We apologize for any inconvenience, but we are currently
upgrading to provide you with better and faster service.

Better and faster, how about just service in general today guys.

In a post Skype Increases Cost of Calls, Silently? at Chris site, he brings to the front the nice thing Skype is doing to its users.

Chris pointed out Stuart post over at SkypeJournal the entire nastiness in “Skype Raids its Customer Base“.

Pssst, don’t tell anyone (we aren’t — Skype) we are going to tack on a few cents to each Skype call and call it a “connection fee”. No one will notice, since everyone makes long duration calls right! NOT

I guess they figure, someone has to pick up the tab for paying those Oompa-Loompas* to make your connection.

As a Vonage backer these days, I feel two things:

1. Vonage better not pull this trick, good thing I am on the buffet plan.
2. I knew there was a reason I didn’t go with Skype and now I have another.

Skype folks, doesn’t this pretty much steam you glass?

The irony I find in this entire thing is summed up in:
A communication company… has done a very lousy job communicating with their customers! Imagine that?

Skype, I give you a F for today and no star for you and go to the back of the line.

*No, Oompa-Loompas do not work for Skype and none were injured in the creation of this article.